Customer Service 2017-06-21T13:01:32+00:00

Customer Service

Do you have a question about a product that you’ve purchased from Francis Furniture?
Our talented service department is here to help! Please call the store closest to you so we can quickly help fix your problem.


Items purchased from Francis Furniture come with our in-house 1-year warranty (unless the items are noted as CLOSEOUT/AS-IS). This means that if anything goes wrong due to craftsmanship or defect Francis Furniture will take care of it.

If it’s been longer than a year, most product carry great manufacturer warranties, and issues can be resolved easily.

Just call our Service Department if you feel that you have a warranty claim/issue.

  • 419-586-3511 (Celina)
  • 937-404-9460 (Bellefontaine)